living with SAMI


welcome home -- you're going to love it here.

on this page, you'll find all the essential resources and information needed to make your time in the sami fam stress-free and enjoyable!


head back to the lease lifecycle

using your tenant portal

 

the tenant portal is your control center for all things SAMI. here are a few ways you can use it.

read news & updates

we'll use the tenant portal dashboard to keep you updated on important dates, upcoming events, and more. 

you'll also find links to other resources here.

pay rent & other bills

make upcoming payments, view your scheduled payments, or make updates to your payment methods, all right here.

for a complete guide to making online payments, click here.

request maintenance

we hope everything runs smoothly in your apartment, but sometimes things happen! 

the tenant portal is where you can request help from maintenance on anything from a leaky faucet to changing a lightbulb that's just out of reach.

in case of emergency

sometimes a maintenance issue is an emergency! we've got you covered then, too. If you're experiencing an emergency such as:

  - fire
  - flooding
  - a gas leak
  - a broken lock on your front door
  - no heat during freezing weather

please make sure to call us right away at 309.888.4600 and our staff will direct your call immediately.

if it happens after hours, call the same number and choose "emergency maintenance" from the recorded menu.

in case of serious emergencies like a fire or break-in, please call 911 first.

other resources

find tenant faq's, policies, and more to make sure your time living with us is seamless and stress-free.

tenant faq's

when you have questions, we've got answers. here are some we hear the most.

SAMI's policies

from pets to parking, find all of sami's policies here-- being aware of these can help you avoid any move out fees or surprises!

learn about subleasing

while we don't offer the option to break your lease, we know sometimes life can throw you a curveball.

learn all about our subleasing options for when you need to move out early -- from how to list your unit to who pays what fee.

get connected

find everything you need to know about setting up your wifi in your apartment. 
let's get started.

go green with us

find information about our recycling program as well as guidelines to make sure you're recycling the right way! read now

our blog

filled with advice, updates, and resources to make college living a little easier, our blog keeps you informed and connected. start reading

 

 

the lease lifecycle

continue exploring

signing
signing
moving
moving
living
living
staying
staying
leaving
leaving